From the November 2011 issue of Treasury & Risk magazine

Silver AHA Winner in Enterprise Risk Management

Playfully Pulling Risk Data: Paychex

In the wake of the 2008 financial crisis, regulators focused on enterprise risk management and the need for companies to make it part of their daily operations as well as strategic decision-making. But getting employees to discuss the issue is no easy task.

In fact, Frank Fiorille, director of risk management at Paychex, a $2 billion provider of payroll and human resources services, says when raising the issue with a group of managers, one is more likely to hear crickets than a discussion of risks. So how to elicit constructive feedback?

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