As vice president of risk management for The Wendy’s Co., Andy Kuchar has within his purview more than 40,000 employees working at 1,427 restaurants. Charged with the safety of that many workers and the tens of millions of guests the chain serves each year, working proactively is paramount to prevent injuries and ensure that proper coverage is in place.
The Wendy’s Co. owns approximately one-fifth of its restaurants; the remainder are franchises. Each franchise agreement includes the insurance coverage needs that every Wendy’s restaurant is required to carry, including General Liability, Workers’ Compensation, Excess Liability and Property cover.
Despite everyone’s best efforts, employee accidents like cuts and burns still happen, he says. “When they do occur, we work hard to help the injured employee get appropriate medical care and return to work as quickly as possible.”
To that end, Wendy’s risk management program’s policy is to return employees as soon as possible, working within the restrictions provided by their treating physician and its TPA.