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A recent survey by Forrester Consulting, commissioned by American Express, polled 216 decision-makers in North America, Europe, and the Asia Pacific region who have responsibility for expense management. Although other recent surveys have shown cost control as middle-of-the-pack and falling in importance when treasury and finance managers are asked to rate a list of concerns, the Forrester survey found that three-quarters of companies are operating under a management mandate to cut expenses this year.

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