GOLD AWARD WINNER

Sprint Nextel Corp.

A few years ago, Nextel Communications Inc. saw its level of bad debt rising–a problem that reflected the largely manual methods Nextel used to enforce its credit policies and an increase in fraudulent activations of its wireless phones. In 2001, Nextel's bad debt hit 4.7% and in 2002, its chargebacks with VISA peaked at a level "significantly higher" than the 1% level at which VISA puts companies on probation. It was time to take action, and from the start it was clear that had to involve better enforcement and automation.

Complete your profile to continue reading and get FREE access to Treasury & Risk, part of your ALM digital membership.

  • Critical Treasury & Risk information including in-depth analysis of treasury and finance best practices, case studies with corporate innovators, informative newsletters, educational webcasts and videos, and resources from industry leaders.
  • Exclusive discounts on ALM and Treasury & Risk events.
  • Access to other award-winning ALM websites including PropertyCasualty360.com and Law.com.
NOT FOR REPRINT

© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.