Frank Fiorille: Paychex Peer Reviews Pay Off

Paychex business units are actually asking for peer reviews, says Frank Fiorille, director of enterprise risk management. "It's structured like an audit, but it's not," he says. The three-week review by colleagues who are released from their jobs in areas such as finance, treasury, legal, operations and sales "produces a report like a ratings report that has good statistics on that business," Fiorille says. The peer reviews have yielded more than 800 tactical recommendations that have resulted in significant revenue generation or cost-cutting.

Treasury & Risk | October 28, 2010 | With Maureen Callahan

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