Employees who are confident in their benefits choices are much more likely to be satisfied with their employee benefits package, according to a new report.
Guardian Life Insurance Company of America, New York, published this finding in a report based on the findings from two separate Internet surveys conducted concurrently among 1,667 benefits plan participants (employees) and 1,071 benefits plan sponsors (employers). The Center for Strategy Research, a Boston-based market research firm, conducted the surveys in May and June.
And the perceptions match reality: Just one-third (34%) of respondents, the report shows, say the benefits communications they receive are very effective. And fewer than half of employees (49%) say they are very satisfied with their benefits packages.
With respect to how employees want to receive benefits communications, e-mail (either at home or work) is the top choice at 40%. E-mail was followed closely by traditional mail, either at home or work (36%).