Employee Satisfaction Linked to Benefits Choices

But companies’ benefits communications get poor grades from both employers and employees, survey shows.

employee reading benefits brochureEmployees who are confident in their benefits choices are much more likely to be satisfied with their employee benefits package, according to a new report.

Guardian Life Insurance Company of America, New York, published this finding in a report based on the findings from two separate Internet surveys conducted concurrently among 1,667 benefits plan participants (employees) and 1,071 benefits plan sponsors (employers). The Center for Strategy Research, a Boston-based market research firm, conducted the surveys in May and June.

And the perceptions match reality: Just one-third (34%) of respondents, the report shows, say the benefits communications they receive are very effective. And fewer than half of employees (49%) say they are very satisfied with their benefits packages.

With respect to how employees want to receive benefits communications, e-mail (either at home or work) is the top choice at 40%. E-mail was followed closely by traditional mail, either at home or work (36%).

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Originally published on LifeHealthPro. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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