Binance, one of the biggest cryptocurrency marketplaces by volume, is trying to calm angry customers who claim their digital coins were sold without their permission.

"All funds are safe," wrote Zhao Changpeng, CEO of Asia-based Binance, in a tweet Wednesday. "There were irregularities in trading activity, automatic alarms triggered. Some accounts may have been compromised by phishing from before. We are still investigating."

He then sent a second tweet: "We have localized the irregular trades, they will be reversed. All funds are safe, thanks to the fast alarm."

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