Learning From Hard Times

Dell Financial Services’ Scott Thacker thrives on freedom to innovate, change and challenge.

The financial crisis was a learning experience, says Scott Thacker, 38, executive director of finance at Dell Financial Services (DFS), the financing arm of $61 billion computer maker Dell. The economic downturn showed him the importance of managing well, sticking to a plan, and keeping up team morale.

One of the fundamentals he learned is discipline. “Set your parameters, know your approach, and hold to it. If you do that, when you hit tough times, you’re going to come through it,” Thacker says.

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