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For Emera Inc., a $1 billion electric power company based in Nova Scotia, the biggest financial risk it faced was default of its corporate customers. But as Ken McOnie, the director of finance for the owner of Nova Scotia Power, will concede, sometimes credit decisions boiled down to how he was feeling on a particular day or how much pressure he was getting from his traders. This was primarily because the company lacked sufficient data and an assessment tool to analyze the numbers. It was a situation fraught with risk, and McOnie decided he had to address it.

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