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A couple of years ago, as Network Appliance Inc. grew by leaps and bounds, its payroll department was finding it increasingly difficult to calculate the commissions it owed salespeople under the company’s many different incentive programs.

Its solution? The Sunnyvale, Calif.-based vendor of network storage systems installed Callidus Software Inc.’s incentive compensation management (ICM) system, which takes sales information from the company’s data warehouse, calculates how much each salesperson and sales manager is owed and feeds its results to the payroll department. The system generates reports for sales managers and its data is accessible to everyone involved.


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