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When the economic crisis and vicious credit crunch of 2008 hit, Toyota Financial Services (TFS) moved adroitly to tap the friendliest funding sources, reassure lenders and investors, and win an Alexander Hamilton bronze award in 2009 for its success in liquidity management. So why is TFS back in the winners’ circle again, this time for a gold award for liquidity management? Because the crisis exposed weaknesses in its liquidity risk models, and TFS went to work to build a better mousetrap, explains Amit Shroff, head of financial planning and analysis and market risk for the Torrance, Calif., auto finance company.

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