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Krupa Srinivas, manager, treasury capital markets; Stephen Howard, head of capital markets and derivatives; Kate Oddo, manager, debt capital markets; Sylvia Baharet, trader; Bill Pang, manager, ABS and structured products; and Karen Papazian, director, capital markets

The treasury team at Toyota Financial Services (TFS) in Torrance, Calif., is getting a lot of practice at crisis management. They didn’t have much time to relax after their response to the financial meltdown of 2008, which won an Alexander Hamilton gold for liquidity management in 2010, before the largest motor vehicle recall in the company’s history hit in 2009. For TFS, a captive finance company that provides credit for the purchase and leasing of Toyota cars, access to credit at low rates is essential, and the bad publicity and mounting costs of the recall were causing the company’s borrowing costs to increase quickly.

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