There's at least one part of finance that Citigroup Inc. hopes doesn't go back to normal: opening accounts.
With corporations around the world forced to shutter offices to stem the spread of the deadly coronavirus, Citigroup has seen those clients flock to its new technology offerings. The firm said on Wednesday that it had opened more than 1,000 corporate accounts digitally during the widespread lockdowns, a 300 percent increase from a year earlier.
"As physical interaction has become an issue and people are generally working from their respective residences, this particular capability became very handy," Naveed Sultan, global head of the bank's treasury and trade solutions business, said in an interview. "We've been at this for quite some time."
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