Zelle Emerges as Lawmakers' Surprise Foe at Bank Hearings

Although disputed transactions represent around 0.06% of Zelle's 5 billion transactions, lawmakers slammed the platform for being unsafe and for refusing to take responsibility when consumers send money to scammers.

By Jenny Surane | September 23, 2022 at 08:10 PM

Some of Wall Street's most vocal critics chose a surprising target in a pair of hearings with the CEOs of the nation's largest banks: Zelle.

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