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In the late 1990s, CompUSA Inc., one of the nation’s top computer retailers, started to see substantial growth in its commercial accounts and, with it, substantial growth in past-due invoices. After struggling for several years with chasing down the delinquents and bulking up its collections department with an additional 83 people to do it, CompUSA finally went live with collection and dispute resolution software from GetPaid Corp. Within six months, its past-due dollars dropped to $2 million from $8 million, its Days Sales Outstanding (DSO)

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