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For Matt Greenough, the director of cash management at Little Caesars Pizza, fixing the problem with checks at the privately held international chain was not just a matter of making an inefficient process more efficient. He decided the real solution was for the company to never have to deal with checks at all. So instead of fussing with the installation of remote deposit or ACH point-of-purchase conversion equipment, he decided to eliminate the need for either by eliminating checks as a payment method entirely–at least, in very select markets. “As an experiment, it made sense,” says Greenough. “We don’t feel we’ve lost the competitive edge. If we are losing customers to competitors who are still accepting paper checks, can we live with it? The answer is yes–at least, at [a couple of locations].”

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