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When Robert G. Potter, a senior vice president at Monsanto Inc.’s chemical division, had his secretary take off for a much-needed vacation, he figured to replace her with a temp. But a frustrated Potter soon found that he was spending all his time training the temp. Then he had a brainstorm: He contacted his former secretary who had retired several years before and asked if she would be interested in filling in. The retired secretary found the offer attractive and came in to work again, where she found herself able to handle all the needs of the office from day one. Realizing he had stumbled onto a good thing, Potter brought the idea to the company’s attention, and Monsanto’s Resource Re-entry Center was born.

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