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The word “change” and the post office are not often linked, but that, in fact, is the assignment of the newly installed CFO of the U.S. Postal Service. H. Glen Walker must deliver change–and turning around the government-owned enterprise, charged with delivering 40% of the world’s mail, will be no small task. But the Internet and other brand-name delivery services are eroding its first-class, high-margin business, and it must change or shrink.

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