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Direct deposit of payroll through the ACH is one of the great success stories in the electronic payments world, but that success was derailed Dec. 15, 2005, when one of the nation’s largest banks had systems problems and was unable to get ACH payment files to the Federal Reserve before the processing window closed. When the payer happens to be Paychex–its core business is making sure employees of thousands of companies get paid on time–that breakdown could be costly.

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