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In 2005, Composites One processed 145,000 invoices. Most went through without a hitch, but 5,800, or 4%, were held up because of unacceptable variances between the invoice and purchase order amounts. “Each time that happens, someone has to look into the discrepancy to determine if the invoice amount is correct,” says Mary Bravo, assistant treasurer. The extra 20 minutes it takes to further research each reject, or purchase pricing variance (PPVs), adds up to higher costs and lower productivity.

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