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Mark Diamond is founder and CEO of Contoural, which provides records information management and litigation readiness consulting services to more than 20% of the Fortune 500, as well as smaller companies and public sector organizations.

Companies are drowning in e-mail, files and other types of electronic information, and the flood of data is driving up both costs and risk related to the discovery process during litigation. Yet many organizations are frustrated as their attempts to address this problem get bogged down. Fixing this issue requires a group effort among a number of different stakeholders within the company, as well as letting go of well-intended but ineffective strategies.

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