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Are your business processes in or out? For decades, companies have been sending work like accounts receivable, accounts payable and IT processes to be done in overseas locations where labor is cheaper. Over the last decade or so, they often handed that work over to a separate entity in the overseas location. Recently, though, there has been some pullback as companies brought work that they had previously outsourced back under their own umbrella—though not necessarily back to their same shore.

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