The number of payments made by check is declining, but lockboxes, the bank facilities that process payments for businesses, are keeping busy. The demand for their services is coming partly from companies that used to process their own payments but decided they could benefit from using a lockbox instead. Lockboxes are also increasingly processing electronic payments in addition to paper checks.

An Aite Group report released last year estimated that retail lockbox, which handles consumer payments to businesses, is growing 0.4% a year as more consumers pay bills online, while wholesale lockbox, which deals with business-to-business payments, is growing at a compound annual rate of 2.9%.

Nancy Atkinson, a senior analyst at Aite Group, said that while the use of checks is not growing, lockbox volume is getting a boost as companies that previously handled their receivables in-house decide to outsource that work, perhaps because they're impressed by the efficiencies offered by increasingly automated lockboxes.

Complete your profile to continue reading and get FREE access to Treasury & Risk, part of your ALM digital membership.

Your access to unlimited Treasury & Risk content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Thought leadership on regulatory changes, economic trends, corporate success stories, and tactical solutions for treasurers, CFOs, risk managers, controllers, and other finance professionals
  • Informative weekly newsletter featuring news, analysis, real-world case studies, and other critical content
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical coverage of the employee benefits and financial advisory markets on our other ALM sites, PropertyCasualty360 and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.

Susan Kelly

Susan Kelly is a business journalist who has written for Treasury & Risk, FierceCFO, Global Finance, Financial Week, Bridge News and The Bond Buyer.