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When customers don’t pay their bills, the company’s revenue stream takes a hit. This is an obvious business risk, but also one that’s complex to manage. For some companies, small shifts in the global economy wreak havoc on accounts receivable (A/R).

Consider DS Services of America, the nation’s largest provider of home and office delivery of bottled water, under well-known brand names such as Crystal Springs and Sparkletts, as well as a leading office coffee and water filtration service provider.

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