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Executives tempted to chuckle at bank chief Jes Staley’s recent email missteps might want to hold off on the smugness.

When you look at trends among senior leadership at large companies, it’s easier to believe a CEO can be tricked into believing a fake email from a colleague is genuine, as the Barclays boss reportedly did. Even after Hillary Clinton’s private server scandal and two decades of experience by big companies on how to manage employee email use, high-level executives are routinely using tools for communication that their company would rather they didn’t. 

 

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