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Stock illustration: Cogs in the wheel of business

The ongoing economic impacts of the global pandemic make liquidity, cash management, risk management, and forecasting top priorities for many organizations. And treasury professionals are rising to the occasion. They’re continuing to deliver their core functions, while also leveraging their unique expertise and insights to drive value across the enterprise. At the same time, many treasury teams are providing a sense of stability to their organizations in these turbulent times.

These are the findings of a recent benchmarking study conducted by the American Productivity and Quality Center (APQC) and treasury expert Ernie Humphrey. Together, we surveyed 246 treasury and finance professionals from organizations that span a range of industries, including retail and wholesale, insurance, telecommunications, healthcare, and professional services. In addition, the research team conducted interviews with seasoned treasury practitioners to gather insights regarding:


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