J.P. Morgan and IBM; Paychex; SuperDerivatives; XBRL US; Ariba

In the first segment of National Underwriter's three-part interview, Eileen A. Frank, president of J.P. West Inc. and a long-term leader in the insurance industry, comments on how carriers might improve their communication and relationship with their agents and brokers.

In the second segment of a two-part interview with NU, John T. Hill II, chairman of the National Association of Mutual Insurance Companies, comments on the advantages enjoyed by mutual insurers, as well as the challenges they face. Mr. Hill says their biggest challenge could turn out to be one...