Online bank frauds—in which hackers use employees' bankpasswords to transfer funds out of a company's accounts—don't seemto be letting up. In fact, criminals keep coming up with newvariations on the frauds.
“We're just in a constant cat and mouse game,” said GeorgeTubin, senior security strategist at security software firmTrusteer, a unit of IBM. “The banking industry has gotten better ingeneral at improving their defenses, and the criminals have alsogotten better at improving their attack methods.”
“A lot of the fraud is moving to the call center,” said AvivahLitan, a vice president and distinguished analyst at GartnerResearch. “As the online channel gets more controls, bad guys arestarting to move into using the [bank's] call center.”
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Susan Kelly
Susan Kelly is a business journalist who has written for Treasury & Risk, FierceCFO, Global Finance, Financial Week, Bridge News and The Bond Buyer.
